Services

Live Chat

BION thrives to provide timely responses to your inquiries and provide swift solutions to your problems. Our team of live chat agents work hard behind the scenes to answer your queries, give product recommendations and details of after-sales services.

Instead of going all the way down to our retail stores, feel free to get your answers by chatting on our live chat.

Accuracy Check (Blood Pressure Monitors)

We understand the importance of accuracy for health diagnostic devices. Customers may send their BION blood pressure monitors to our service centres (Singapore and Malaysia only) for diagnosis. Service is free, but limited to once per year. Lead time for this service is 2-3 working days.

Diagnostics & Repairs

We are always doing our best to analyze and diagnose our customer’s enquirers and provide best solutions that is most relevant or suitable to the issue. We are always doing troubleshooting to make sure our product are always in top quality. Diagnostics are well handled professionally by our repair and maintenance team. They can be assure to get their problem fixed as soon as possible by BION’s team.

Services
Services
Services
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Services

Live Chat

BION thrives to provide timely responses to your inquiries and provide swift solutions to your problems. Our team of live chat agents work hard behind the scenes to answer your queries, give product recommendations and details of after-sales services.

Instead of going all the way down to our retail stores, feel free to get your answers by chatting on our live chat.

Accuracy Check (Blood Pressure Monitors)

We understand the importance of accuracy for health diagnostic devices. Customers may send their BION blood pressure monitors to our service centres (Singapore and Malaysia only) for diagnosis. Service is free, but limited to once per year. Lead time for this service is 2-3 working days.

Diagnostics & Repairs

We spend a great deal of effort to ensure that we are able to service your product after they have been purchased. The quality of after-sales services and our repair capability is something our team is proud of, giving our customers a peace of mind.